Privacy Policy

Last Updated: August 21, 2026

At RDF Office, we respect your privacy and are committed to protecting the personal information you provide when using our services. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

Depending on how you use RDF Office, we may collect information such as:

• Name, email address, phone number, and account information.
• Identity and verification information where required for security or compliance purposes.
• Transaction details, wallet addresses, payment information, and related records.
• Device, browser, IP address, login activity, and basic technical information.
• Communications and information you provide when contacting our support team.

2. How We Use Your Information

We may use collected information to:

• Provide and maintain our services.
• Process deposits, withdrawals, and other transactions.
• Verify accounts and help prevent fraud, unauthorized activity, and abuse.
• Maintain the security and integrity of our platform.
• Communicate with you regarding your account, transactions, and service updates.
• Meet applicable legal, regulatory, accounting, and compliance requirements.
• Improve our services, website, and user experience.

3. Information Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or loss.

However, no online system can be guaranteed to be completely secure. Users are responsible for keeping their account credentials and authentication information confidential and should immediately report suspected unauthorized access.

4. Sharing of Information

We do not sell personal information for advertising purposes.

Information may be shared with trusted service providers, financial or payment partners, security providers, professional advisers, or relevant authorities when reasonably necessary to provide our services, protect users, prevent fraud, or comply with legal obligations.

We may also disclose information when required by applicable law or a valid legal process.

5. Cryptocurrency Transactions

Blockchain transactions may create records that are publicly visible on the relevant blockchain network. Depending on the blockchain and transaction, wallet addresses and transaction information may be permanently recorded and may not be capable of being deleted or modified.

Users should carefully consider this before initiating cryptocurrency transactions.

6. Cookies and Technical Data

RDF Office may use cookies and similar technologies to maintain sessions, improve security, remember preferences, analyze platform performance, and improve the user experience.

You may be able to manage certain cookie preferences through your browser or device settings.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, prevent fraud, and satisfy applicable legal or regulatory requirements.

Retention periods may vary depending on the type and purpose of the information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or a copy of certain information.

Requests may be subject to identity verification and applicable legal requirements.

9. Third-Party Services

Our services may interact with third-party providers or external services. These providers may process information according to their own privacy policies and terms. We encourage users to review the privacy practices of third parties before using their